Refunds and Cancellations - #club

On a barter deal you pay a Rs99 reservation fee to hold your slot, and then a refundable hold at the outlet equal to the deal's stated value. The hold is returned in full once your post is verified and your plan's payout window has passed (T+1 day on Creator yearly, T+7 days on Creator monthly). The Rs99 is not returned, except in the two cases below.

On a collab deal you pay nothing at any point. The brand funds the reward before the deal is visible, and it is released to your wallet once your post is verified and your plan's payout window has passed (T+1 day on Creator yearly, T+7 days on Creator monthly).

You have 14 days from the moment a brand accepts you to post and get verified. If that window closes first, your slot reopens for someone else. On a barter deal where you already redeemed at the outlet, the hold is forfeited. A verification that is still running when the window closes does not count against you - that wait is ours, not yours.

Either a brand or a creator can cancel a deal up to 24 hours before the scheduled redemption with no penalty. Cancelling inside that 24-hour window carries a reputation-score consequence for whichever side cancels. Cancelling outside that window returns the Rs99, and so does a brand turning down your application.

If a creator deletes a verified post within 30 days of the reward being released, the release reverses and the reward is pulled back from the creator's wallet.

Contact us with your deal reference on the Contact page.